Health & Wellbeing Strategy Case Study
I helped Westminster, Kensington and Chelsea councils — in collaboration with the NHS and community organisations — bring their 10-year Health & Wellbeing Strategy (2023–2033) to life through live visual facilitation and inclusive design
Client
Joint Health & Wellbeing Board — Kensington, Chelsea & Westminster Councils in collaboration with the NHS and local community organisations
Challenge
The board needed a simple, human way to explain a complex strategy and make sure real community voices were at the centre.
Approach
I joined live workshops with council teams, NHS staff and local residents — listening, sketching and turning conversations into visuals as they happened.
I joined a series of co‑creation workshops with council teams, NHS staff, community organisers and residents across Westminster, Kensington and Chelsea.
My role was to actively listen, map live insights and visually translate key concerns, hopes and priorities as they emerged — using collaborative, human‑centred visual facilitation.
Community Engagement
People spoke openly about health inequalities, access, mental health, environment and daily realities. I made sure what they said was seen instantly on the page.
Visual Strategy Output
I created a clear illustrated summary of the strategy, now used in official booklets and interactive PDFs to share the vision with partners and residents.
Working closely with Westminster City Council, I developed a comprehensive illustration that clearly communicates the core pillars and priorities of the 10-year Health and Wellbeing Strategy.
The visual is now part of an officially published booklet and interactive PDF used to present the strategy to stakeholders, partners and residents.
Impact & Outcomes
The strategy became easier to understand and talk about and people saw their voices visibly reflected. Partners now use the illustration to align and communicate the work.
Somang helped us clearly visualise what health inequalities mean for people across Westminster and Kensington & Chelsea — capturing the realities of very different lived experiences. Her work allowed our diverse communities to see themselves represented and made the complexity of our challenge easy to communicate.
The final illustrations are now used widely across partners and has become essential in explaining why we must work differently to create fairer, more equitable outcomes.
Grant Aitken| Head of Health Partnerships |Royal Borough of Kensington and Chelsea and Westminster City Council
